Privacy Policy

Thai Life Solutions Co., Ltd.
Effective Date: April 3, 2025

1. General Information

The protection of your personal data is of paramount importance to us.
Thai Life Solutions Co., Ltd. ("TLS") is committed to processing your data confidentially and in compliance with all applicable data protection regulations, in particular the EU General Data Protection Regulation (GDPR) and Thailand's Personal Data Protection Act (PDPA).

2. Data Controller

Thai Life Solutions Co., Ltd.
155 Moo 8, Tambon Huai Nua Subdistrict
Khukhan District, Si Sa Ket Province 33140
Thailand
Email: technicalsupport@thailifesolutions.com

TLS operates exclusively as an online business without physical customer traffic. Personal appointments are not possible. Please contact us exclusively via email.

This Privacy Policy applies to all users, including those residing within the European Union under Article 3(2) GDPR.

3. Collection and Processing of Personal Data

TLS processes personal data solely based on a lawful basis, specifically:

• For the performance of a contract (Art. 6(1)(b) GDPR)

• Based on your consent (Art. 6(1)(a) GDPR)

• To comply with legal obligations (Art. 6(1)(c) GDPR)

The following categories of personal data may be processed:

• First and last name

• Address

• Email address

• Telephone number

• Communication content (e.g., consultation inquiries)

Any further data processing will only occur with your explicit consent.

4. Purpose and Disclosure of Data

We process your data exclusively for the following purposes:

• Responding to inquiries

• Fulfilling contractually agreed services

• Technical administration

• Compliance with statutory documentation obligations

Your data will only be disclosed to third parties if:

• you have provided explicit consent,

• there is a legal obligation to do so, or

• it is necessary for the performance of a contract (e.g., external service providers under a data processing agreement as per Art. 28 GDPR).

5. Data Processing Outside the EU

Your personal data is processed in Thailand, a third country without an EU adequacy decision.
TLS ensures appropriate safeguards in accordance with Art. 46 GDPR, including but not limited to:

• Strict access controls

• Encryption and pseudonymization

• Organizational measures (e.g., employee training)

• GDPR-compliant data processing agreements

6. Rights of the Data Subject

You have the following rights under the GDPR:

• Right of access (Art. 15 GDPR)

• Right to rectification (Art. 16 GDPR)

• Right to erasure ("right to be forgotten") (Art. 17 GDPR)

• Right to restrict processing (Art. 18 GDPR)

• Right to data portability (Art. 20 GDPR)

• Right to object (Art. 21 GDPR)

To exercise your rights, please contact:
Email: technicalsupport@thailifesolutions.com

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and ensure security.
You may configure your browser settings to restrict or disable cookies. Please note that certain website functionalities may be limited if cookies are disabled.

8. Amendments to this Privacy Policy

TLS reserves the right to amend this Privacy Policy as necessary, particularly in response to:

• Changes in legal requirements

• Expansion of our service offerings

• Implementation of new technologies

The latest version of this Privacy Policy will always be published on our website and becomes effective upon publication.

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